What Our Customers Say

My mum had some awful experiences with other loft companies, who kept letting her down and not carrying out the work properly, which ended up costing her even more money. From the moment I spoke to Dean, I felt completely reassured. He was at my mum’s house within the hour, identified the problems straight away, and sent clear video evidence explaining exactly what needed to be done. Dean’s professionalism, knowledge, and customer service were absolutely fantastic. He took the time to explain everything clearly and gave us confidence that the job would be done properly. I wouldn’t hesitate to recommend Next Generation Insulation to anyone looking for an honest, reliable, and professional company. 5 stars!

I had an extremely difficult job, upgrading the insulation in my dormer bungalow with Superfoil 19. I am very relieved that I had booked Next Gen to do it as I honestly believe any other company would have ghosted me or bailed on the job halfway through. The whole process - although it came with challenges due to the complexity of the job, was as smooth as it could be and the company were very reliable. Dean was very professional with excellent comms. The job itself took a bit longer than expected but the company stuck to the quote and saw the job through. The workmanship and reliability from Alan was exceptional. I honestly could not have got a better fitter. He’s extremely experienced and did an amazing job (under very hard conditions) which was worth every penny. The bedroom and bathroom have gone from an extreme temperature freezer/sweat pit, to warm, toasty and comfortable. I don’t think I would have got the same results anywhere else. If you don’t use these guys for your insulation needs, you are missing a trick.

Firstly is the most Dean approachable contractor I have ever worked with and I do for a living! When we reached out to him about the difficulty we were having making a sale with my mum‘s loft (spray foam insulation) he was honest and open and keen to help. Having to do everything remotely from 300 miles away was a real challenge, but Dean and his team did everything possible to make it work. The loft had closed cell insulation onto a non-breathable membrane. We had quotes from so many people and none of them were the same (some promising things that were cheaply priced around 3k but sounded unrealistic and only when pressed did we hear things like “50% success rate” and then bigger price tags emerging- up to 25k!) We were recommended Dean by a surveyor who had seen his Work previously and said it was the best cleanest Work he had seen and there were no problems getting a mortgage once he had done the work. Dean was the 1st to provide us with clear evidence of the testing he done. He showed us why we couldn’t have ice blasting without damaging the roof. He explained what was needed was a full removal and replacement - we went for a new roof with dark tiles as this had looked very good on neighbouring properties. His pricing was very fair and reasonable for the work he proposed. Dean answered so many calls with many questions and always dealt with things personally. They repaired anything that needed it along the way and did a fantastic job tidying up knowing we are trying to sell. The roof looks amazing and we felt genuinely supported every step of the way. The work was completed very fast and they were very popular with the neighbours, they started a new roof trend on the street- everybody wanted one! We are very hopeful that we get a sale quickly now this is done and will update this review following that with how it went with his guarantee and the surveyors etc. Overall Dean and his team were true lifesavers.

We contacted Next Generation Insulation having read very positive reviews for their work on spray foam removal. We have not been disappointed and they lived up to their reputation. From our initial contact with Dean, who came out on a Sunday morning, we had immediate trust in him. He inspected the loft and confirmed our concerns with the foam insulation, gave us recommendations but did not push. A fair quote was received within two days and no deposit was requested. Andy, David and Jay carried out the spray foam removal but found extensive damage to the felting beneath. Further inspection showed rotting lathes and tile slippage. Consequently a roof repair job was urgently required. Scaffolding was arranged immediately and plans were made to secure the roof. They worked tirelessly to replace membrane and lathes in terrible conditions and did not stop, even when soaked, to make the roof watertight for the weekend. The whole job of roof repair and re insulation to a high standard was completed within a further two days, seven in total. We were kept informed with progress at every stage. We cannot thank the team enough, including Luke, for their work ethic, diligence and good humour. Our recommendation for this company is completely unreserved - they are amazing.

We recently used Next Generation Insulation to diagnose the cause of damp in our loft and provide the right solution. Dean was very clear and knowledgeable, and I’m confident he correctly identified the issue and recommended the best course of action. As the team specialise in both insulation and roofing, they were able to take a holistic view and find the right solution, rather than simply suggesting work that would benefit them. They removed the wet insulation from my loft, carried out mould removal and preventative treatment, and then correctly installed new insulation. The work was completed over two days with a large team on site, all of whom were great lads. The work was delivered to a very high standard, with real care taken to protect my property and leave everything clean and tidy. Honestly, they are the best tradesmen and company we’ve come across in a very long time. I wouldn’t hesitate to recommend them or use them again for any future work.

They were quick to respond and gave a reasonable quote and talked me through all the best options for the project. They gave professional and expert advice.

I live in an old cottage and called out Next Generation to look at removing the spray foam I had in the loft. They gave a very thorough assessment of the work involved and the cost and time frame, which I accepted. After a short while Next Gen discovered that there the water proof membrane below the roof tiles was disintegrating and the one of the purlin supporting the roof had almost rotted away and needed to be replaced. They could have ignored these problems and just removed the spray foam, but thankfully they didn't. The work required to sort these problems out was quite extensive and Next Gen gave me priority in getting the work done which took a couple of weeks. They did the work at the revised price and on time and the men involved were extremely friendly and tidy. I would highly recommend Next Generation.

I foolishly had my loft insulated with Spray Foam; led astray by Government promotion of this type of loft insulation. I obtained a detailed quotation from Next Generation Insulation for removal of the Spray Foam and re-insulation of the loft. The work was completed on schedule in line with the quotation. It Is a very dirty job however Grant and Brett kept the workplace clean and tidy and removed all the Spray Foam as well as the general rubbish accumulated in the loft. Thoroughly recommend Next Generation, Grant and Brett.

Andy and David worked really well emptying my over full loft and then insulating it. They’ve were very friendly and worked in a very professional manner keeping me updated at all times. All mess was cleaned by them and carpets protected before starting work. Thanks to Bark I found Next Generation Insulation.