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Privacy Policy

Who We Are

Next Generation Insulation (company no. 15899532) is a spray foam removal, insulation and roofing business at Unit C, 1st Floor Offices, 122 Bridge Road, Leicester LE5 3QN. You can reach us at info.nextgenerationinsulation@gmail.com or on 01332 480429.

What We Collect

Only what you send us: your name, your phone number, your postcode or town, and whatever you tell us about the job. The quote form on this site sends your details either by WhatsApp, which opens with them filled in, or by email through Web3Forms, a form service that passes them to our inbox. Either way it also sends us a copy, so we can call you back even if the message is never sent. If you add your email address, we use it only to reply. The WhatsApp conversation itself sits in WhatsApp under their terms.

Why We Hold It

To quote your job, to carry it out, and to keep a record of work we have done. Nothing else.

Who We Share It With

Enquiries are kept in our enquiry log, a Google Sheet, and in the customer system our website provider, Innov8 Workflows, runs for us. Beyond that, nobody, unless we need a supplier to price part of your job, and then only what they need to price it. We do not sell data and we do not pass it to marketing companies.

How Long We Keep It

Enquiries that do not become jobs are cleared out periodically. Records of completed work are kept longer, so that any later question about a job can be answered.

Cookies

With your permission, this site uses Google Analytics to see how many people visit, which pages they read and how they get in touch. Google Analytics sets cookies whose names start with _ga, and keeps the data for 14 months. Nothing is set until you press Accept on the cookie banner, and if you press Decline no analytics cookies are used. You can change your choice at any time with the Cookie settings link at the bottom of every page. There are no advertising cookies. Fonts load from Google Fonts and the map loads from OpenStreetMap, so those services see your IP address when the page loads.

Your Rights

You can ask what we hold on you, ask us to correct it, or ask us to delete it. Email info.nextgenerationinsulation@gmail.com and we will deal with it.

Last updated 13 November 2026.

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